Privacy Policy

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Privacy Statement for Gym 22

At Gym 22, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Statement explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

We may collect and process the following types of personal information:

• Contact details, such as your name, email address, phone number, and postal address.
• Membership information, including details needed to manage your membership, bookings, or enquiries.
• Payment information, where applicable, to process transactions securely.
• Website usage data, such as IP address, browser type, device information, and pages visited, collected through cookies and analytics tools.
• Communication records, including messages you send to us by email, contact form, phone, or social media.

We use your personal information to:

• Provide and manage memberships, classes, and gym services.
• Respond to enquiries and customer service requests.
• Process payments and maintain account records.
• Send important service updates, booking confirmations, or membership-related communications.
• Improve our website, services, and user experience.
• Comply with legal and regulatory obligations.
• Send marketing communications where you have agreed to receive them. You can opt out at any time.

We process personal data only when we have a valid legal basis to do so, including:

• Performance of a contract - to provide services you have requested.
• Legitimate interests - to operate and improve our business and services.
• Legal obligations - to comply with applicable laws and regulations.
• Consent - where required, for example for certain marketing communications or non-essential cookies.

We do not sell your personal data. We may share your information with trusted third parties where necessary, including:

• Payment processors
• Booking or membership software providers
• IT and website service providers
• Professional advisers or legal authorities where required by law

All third parties are expected to respect the security of your personal data and process it in accordance with the law.

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. While we do our best to safeguard your data, no online transmission or storage system can be guaranteed to be completely secure.

We keep personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements.

Our website may use cookies and similar technologies to improve functionality, analyse traffic, and enhance your browsing experience. You can manage cookie preferences through your browser settings. Where required, we will ask for your consent before using non-essential cookies.

Depending on your location and applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request transfer of your data to another provider

To exercise any of these rights, please contact us using the details below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

If you have any questions about this Privacy Statement or how your data is handled, please contact:

Gym 22
Map House, Westland Way, TS183TG

We may update this Privacy Statement from time to time to reflect changes in our practices, legal requirements, or website features. Any updates will be posted on this page with the revised effective date.

Effective date: Jan 23.1.23